Business Analyst – AI Conversation

Main Responsibilities:

  • Provide detailed UI/UX design and/or system design for items in the product backlog defined by product owner.
  • Work with development team to transfer and clarify developing requirements within Scrum framework.
  • Maintain product documents including design documents, feature descriptions and user guide.
  • Continuously transfer product updates to other teams, who also are product stakeholders. Hold periodic internal demo sessions.

Other responsibilities:

  • Survey market, competitors, similar products to contribute ideas to product backlog.
  • Survey delivered projects to identify pain points as well as room for product improvement.
  • Support delivery projects to deliver products to our customers.

Top Benefits:

  • Attractive income with top market incentive
  • Various welfare policies: Annual health check, FPT
  • Care Health Insurance (self and relatives), FCI union’s child care program
  • Program grants/support the necessary courses and certifications
  • Working culture in open space, optimal creativity, friendliness and openness
  • Vacation Support Package
  • Working hours: Mon – Fri (8h30 – 17h30)
  • Diverse activities, events, competitions inside company and corporate level


Job Requirement:

  • At least 2 years of working experience in a similar position
  • Strong documentation skill
  • Be effective in communication and team working
  • Strong critical thinking
  • Familiar with software development management tools like Jira, Confluence.
  • Has experience or familiar with Scrum framework


Working Environment:

Working Location:

  • Site Hanoi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.

Working hours:

  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM


Contact person:

Pham Thi Ha My (Ms.) – Talent Acquisition Team Lead

Email: [email protected]

Phone: 0962456194

FPT Smart Cloud (FCI) Co., LTD

Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi

Websites: FPT Cloud | FPT AI

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