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About the Role As a Public Sector Tender Specialist at FPT Smart Cloud (FCI), you will ensure that all bids submitted to government ministries, departments, provincial authorities, banks, and state-owned enterprises are compliant, submitted on time, and highly competitive. You will proactively identify tender opportunities through Vietnam's National E-Procurement System, review bidding documents to assess risks and suitability, and translate the company's Cloud and AI solutions into high-quality, competitive bid proposals. You will oversee the accuracy and completeness of product and AI-related requirements in technical proposals, while keeping internal teams updated on government policies and regulations concerning digital transformation, Cloud, and AI. This role requires close collaboration with Consultants and Solution Architects on technical solutions, Sales teams on customer engagement, Finance and Legal teams on pricing and compliance, and Delivery teams to ensure that all commitments made in submitted bids can be successfully fulfilled. Key Responsibilities Tender Monitoring & Opportunity Identification Monitor Vietnam's National E-Procurement System daily for contractor selection plans, invitations to bid, and contract award results from government ministries, departments, provincial authorities, banks, and state-owned enterprises. Screen opportunities using an regularly updated set of keywords, including Cloud, AI, virtual assistants, data centers, digital transformation, and information security, and record all relevant opportunities in the tender tracking database. Proactively notify Account Managers (AMs) and Consultants of relevant procurement plans, enabling the team to engage with customers and help shape requirements before formal tender documents are released. Track competitors' contract award results and winning bid prices, building a reference database to support pricing strategies and competitive positioning. Bidding Document Review & Go/No-Go Assessment Review each E-Tender Invitation Document (E-HSMT) and prepare a Go/No-Go assessment covering eligibility, financial capacity, similar project experience, key personnel, bid security, delivery timelines, and contractual terms. Map technical requirements against FPT's products and solutions, identifying requirements that are fully supported, require third-party partners, or cannot currently be met. Identify unfavorable or potentially restrictive tender conditions; prepare clarification requests and, where necessary, formal petitions in accordance with applicable procurement regulations. Bid Preparation & Submission Develop a comprehensive bidding schedule based on the official submission deadline, assign responsibilities, and monitor progress across all workstreams. Collect and consolidate legal documents, company credentials, project references, personnel CVs, and professional certifications; coordinate with Finance on bid pricing and bid security arrangements. Prepare joint venture agreements, subcontractor commitments, and partnership documentation. Conduct final cross-checks and submit bids through the National E-Procurement System; handle bid clarifications, contract negotiations, and contract finalization. Product & AI Compliance in Technical Proposals Completeness: Ensure every requirement in the E-HSMT is explicitly addressed in the technical compliance matrix, with no omissions, inappropriate consolidation, or incorrect response sequencing. Accuracy: Verify that every committed feature is available in the current product version, supported by relevant evidence (product documentation, certifications, PoC/Pilot results), and consistent across technical descriptions, compliance matrices, pricing schedules, and personnel lists. Identify overcommitments, ambiguous statements, and conditions that could lead to a non-compliant bid. Return documents to their authors with specific feedback before internal submission deadlines. Where supporting evidence is insufficient, request product demonstrations, performance test results, or written confirmation from relevant technical teams before finalizing the proposal. Regulatory & Policy Monitoring Monitor updates to procurement legislation, including the Law on Bidding and relevant government decrees and circulars. Stay informed about regulations governing public-sector IT investment and IT service procurement using state budget funds, including applicable cost norms and budgeting guidelines. Track policies related to digital transformation, Cloud, AI, and data governance (refer to the Legal & Technical Knowledge section below). Publish a monthly policy update covering new regulations and their implications for FPT's products, customer procurement practices, and bidding strategies. Tender Knowledge Management & Process Improvement Maintain a centralized tender knowledge repository, including company credentials, similar project references, CVs, certifications (with validity tracking), and reusable proposal content. Conduct post-bid reviews for both successful and unsuccessful tenders and recommend process improvements, including the application of AI tools to automate and enhance tender document reviews. Job Requirements Mandatory Requirements Bachelor's degree in Information Technology, Economics, Law, Business Administration, or a related field. At least 3 years of experience in bidding and tendering on the contractor side, including at least 1 year working on IT, software, or IT service procurement projects for government agencies. Strong knowledge of the Law on Bidding, relevant contractor selection decrees, and regulations governing public-sector IT investment and IT service procurement. Proficiency in Vietnam's National E-Procurement System, including searching for opportunities, downloading E-HSMTs, submitting E-HSDTs, and handling clarification requests. Basic Procurement Training Certificate. Sufficient understanding of Cloud and AI technologies to review technical requirements and assess whether proposed solutions genuinely meet customer needs, including IaaS/PaaS/SaaS, LLMs, AI Agents, and data security. No coding skills required. Further details are provided in the Legal & Technical Knowledge section below. High integrity and a strong commitment to compliance with procurement laws and FPT's code of conduct. Never make commitments regarding product features or capabilities that the company cannot deliver. Proficient daily user of AI-powered productivity tools. Able to leverage assistants such as Claude, ChatGPT, and NotebookLM to summarize lengthy tender documents, cross-check requirements against product documentation, and accelerate proposal writing, while independently verifying all AI-generated outputs. Strong Vietnamese administrative writing skills and the ability to read and understand technical documentation in English. Detail-oriented, composed under pressure, and capable of managing multiple concurrent tenders with fixed submission deadlines. Preferred Qualifications Professional Procurement Practice Certificate. Experience participating in tenders issued by central government ministries, agencies, state-owned banks, or provincial authorities. Foundational Cloud/AI certifications (e.g., AWS Cloud Practitioner, Azure AI Fundamentals). Previous experience in Business Analysis, Pre-sales, or IT Solution Consulting. Familiarity with information security requirements for classified systems and personal data protection regulations applicable to government systems. Advanced Excel skills, particularly in preparing technical compliance matrices and pricing schedules. Legal & Technical Knowledge You should have a practical understanding of the regulations governing public-sector technology procurement and the technologies we provide. This knowledge will enable you to review tender documents, identify risks, and develop competitive bid proposals. You are not expected to be a lawyer or an engineer. However, you should know which regulations apply, where to find relevant information, and when to involve the Legal team, Solution Architects, or AI Engineers. Procurement Legislation Law on Bidding 2023 (as amended and supplemented). Decree No. 214/2025/ND-CP on contractor selection (replacing Decree No. 24/2024/ND-CP). Circulars governing online bidding and standard E-Tender Invitation Document templates. Public-Sector IT Investment & IT Service Procurement Public-sector IT investment funded by the state budget. IT service procurement and outsourcing. Applicable cost norms, estimation standards, and budgeting guidelines.  Digital Transformation, AI & Data Policies Resolution No. 57-NQ/TW. Law on Artificial Intelligence (effective from March 1, 2026). Law on Digital Technology Industry. Law on Data and Law on Personal Data Protection. Regulations on information system security classification levels. Cloud & AI Products IaaS / PaaS / SaaS, GPU Cloud, Government Cloud, and Private Cloud. LLMs, AI Agents, and Retrieval-Augmented Generation (RAG). OCR, speech technologies, and virtual assistants. Domestic data storage requirements and on-premise deployment options. Key Performance Indicators (KPIs) Success in this role will be measured by the following indicators: Zero bid disqualifications caused by administrative or legal errors. 100% of bids submitted on time, at least 24 hours before the official submission deadline. Go/No-Go assessment reports completed within 2 working days of a tender opportunity being published. 100% of relevant tender opportunities recorded in the tracking database within 24 hours. Bid win rate (the target will be established after the first six months). Zero omissions in product and AI-related requirements under your responsibility, with no commitments requiring adjustment during implementation. One policy update newsletter published every month, with alerts on impactful new regulations issued within 3 working days. Quarterly reviews of the tender knowledge repository to ensure that certifications, similar project references, and CVs remain valid and up to date. Benefits Competitive & Flexible Compensation: Salary package based on qualifications, experience, and individual contributions, with room for negotiation. High-Impact Cloud & AI Projects: Participate in strategic public-sector projects, supporting government ministries, agencies, and local authorities in deploying AI solutions as part of Vietnam's national digital transformation initiatives. End-to-End Public Procurement Exposure: Gain comprehensive insights into how government agencies, ministries, local authorities, and state-owned banks procure technology solutions. Clear Career Progression: Defined career path from Specialist → Senior Specialist → Bid Manager. FPT Premium Care insurance package. Access to FCI and FPT Group's corporate culture, activities, and employee engagement programs. Sponsorship for relevant professional training courses and certifications, including procurement practice and Cloud/AI certifications. Working Environment Working Location: Site HN: 22rd Floor, Vinacomin Tower, no. 3 Duong Dinh Nghe Street, Cau Giay district, Hanoi. Working hours: 8h30 AM – 12h00 PM 1h00 PM – 5h30 PM Working days: Monday to Friday (weekends off) Contact Person Pham Thi Ha My (Ms.) – Talent Acquisition Team Leader Email: [email protected] Phone: 0962456194 FPT Smart Cloud (FCI) Co., LTD Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi Websites: FPT Cloud | FPT AI

FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers AI & Cloud solutions in Vietnam. FCI was founded with the mission to generate an immense leap in productivity and agility in business operations. FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity. Customized to specific needs: -   Providing cloud-based products and solutions customized to each industry. All-in-one Platform: -   Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform. AI & Cloud services are a unified ecosystem. Local market leadership: -   Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online. Deliver the future: -   Help customers achieve business outcomes faster by integrating world-class processes and technology. Top Benefits Salary: competitive, paid according to ability; negotiated during the interview. Social insurance and health insurance according to labor laws. Creative, open-minded working environment that respects individuals. FPT Premium Care package. Activities and culture with FCI and FPT Corporation. Study support package for children of FCI union members. Sponsorship for related courses and certifications. Own a production DaaS/VDI platform end-to-end, serving thousands of virtual desktops. Direct influence on the FCD product roadmap, working closely with Product and customers. Job description About the team: FPT Cloud Desktop (FCD) is FCI's DaaS/VDI service, running on FPT Cloud's OpenStack-based IaaS and serving thousands of virtual desktops for enterprise customers. The Platform Engineer owns the reliability, performance and evolution of the FCD service, and works closely with Product to turn customer needs into technical solutions. Platform operations: operate, monitor, troubleshoot and optimize the FCD service (virtual desktops, broker, gateway, golden images and service components), ensuring uptime and a stable experience for end-users. Feature research & development: research, design and develop new features for the FCD core service according to the product roadmap — from technical evaluation and solution design to implementation and rollout. Service components: build and maintain golden images, automated provisioning and broker/client integration. Automation & containers: standardize operations with Ansible/Python/Bash; operate FCD service components running on Docker/Kubernetes. Incident management: lead RCA, rollback and remediation for FCD service incidents. Product & presale support: provide technical input on feasibility, effort and trade-offs for the roadmap, customer PoCs and new deals (supporting role, not a sales role). •  Documentation: write runbooks, architecture documents and operational procedures. Job Requirements Must-have: 3+ years as a Cloud/Platform/Infrastructure Engineer operating a cloud or virtualization platform in production (OpenStack, VMware, Proxmox or equivalent). Solid virtualization fundamentals (KVM preferred, or VMware ESXi) and ability to troubleshoot production issues (compute, storage, network). Strong Linux administration (Ubuntu, CentOS/Rocky) and Linux networking (DNS, routing, VLAN/VXLAN). Programming skills (Python preferred) to design and develop service features and integrations. Automation with Ansible or Bash, and Git; familiarity with Docker/Kubernetes. Experience with monitoring tools (Prometheus, Grafana, Zabbix or equivalent). Product mindset: understands requirements from PO/customers and proposes solutions that balance end-user experience, cost and effort. Able to read technical documents and communicate in English. Soft skills: Ownership and composure under production pressure. Clear communication and coordination with internal teams, vendors and customers. Presentation, writing and time management skills. Teamwork; willing to mentor and support colleagues. Good working attitude, dynamic, responsible, reliable, professional. Advantages (optional): Production experience with OpenStack (Nova, Cinder, Neutron/OVN), especially deployments using Kolla-Ansible. Experience with VDI/DaaS (VMware Horizon, Citrix, OpenUDS). Knowledge of AD, Kerberos, LDAP, Azure AD DS. Certifications: COA, RHCE, CKA, AWS/Azure or equivalent Working Environment Working location: Site Hanoi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi. Site HCMC: 6th Floor, e.Town 6 Tower, 364 Cong Hoa Street, Tan Binh District, Ho Chi Minh City. Working hours: Full time 8h30 AM – 12h00 PM 1h00 PM – 5h30 PM Contact Person Pham Thi Ha My (Ms.) – Talent Acquisition Team Leader Email: [email protected] Phone: 0962456194 FPT Smart Cloud (FCI) Co., LTD Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi Websites: FPT Cloud | FPT AI

We are looking for an AI Research to develop advanced Computer Vision and Multimodal AI solutions for our AI products, including Vision Agent Platform, eKYC, Intelligent Document Processing (IDP), and OCR systems. Working closely with research and engineering teams, you will explore the latest AI technologies, improve state-of-the-art methods, and transform research ideas into scalable, production-ready AI solutions. Key Responsibilities Research, develop, and optimize deep learning algorithms for Computer Vision and Multimodal AI applications. Design, implement, and improve models for object detection, tracking, segmentation, OCR, document understanding, face recognition, face anti-spoofing, video understanding, and Vision-Language Models (VLMs). Read, reproduce, evaluate, and improve state-of-the-art methods from leading AI conferences and open-source projects. Design experiments, analyze results, and evaluate models using appropriate metrics. Build scalable training pipelines and optimize models for efficient deployment using TensorRT, ONNX, or similar inference frameworks. Collaborate with software engineers to deploy AI models into production and contribute to technical documentation and knowledge sharing. Stay up to date with the latest advances in Computer Vision, Foundation Models, Multimodal AI, and Generative AI. Must-Have Qualifications 2+ years of experience in Computer Vision, Deep Learning, or related AI research. Strong programming skills in Python, with hands-on experience using PyTorch or TensorFlow. Solid understanding of modern deep learning techniques, including CNNs, transformers Strong knowledge of Computer Vision, including object detection, tracking, segmentation, OCR, document understanding, face recognition, and face anti-spoofing. Hands-on experience training and optimizing deep learning models on large-scale datasets. Ability to design experiments, analyze quantitative results, and improve models based on evaluation metrics. Ability to read, understand, reproduce, and implement ideas from academic papers. Familiarity with Git, Linux, and Docker. Preferred Qualifications Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, Computer Vision, or a related field. Publications in leading AI conferences (CVPR, ICCV, ECCV, NeurIPS, ICML, ICLR, AAAI) or equivalent research contributions. Experience with Vision-Language Models (VLMs) Experience deploying AI models using TensorRT, ONNX Runtime, Triton Inference Server, NVIDIA DeepStream, or similar frameworks. Experience developing AI applications on NVIDIA Jetson or other embedded AI platforms. What We Look For Passion for AI research and continuous learning. Ability to independently solve open-ended research problems through systematic experimentation and data-driven analysis. Strong analytical thinking and problem-solving skills. Excellent communication and collaboration across research, engineering, and product teams. Ability to balance research innovation with practical engineering to deliver production-ready AI solutions. Ownership mindset, self-motivation, and the ability to thrive in a fast-paced environment. Working Environment Working Location: 22nd Floor, Vinacomin Tower, No. 3 Duong Dinh Nghe, Cau Giay, Hanoi Working hours: 8h30 AM – 12h00 PM 1h00 PM – 5h30 PM Contact Person Pham Thi Ha My (Ms.) – Talent Acquisition Leader Email: [email protected] Phone: 0962456194 FPT Smart Cloud (FCI) Co., LTD Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi Websites: FPT Cloud | FPT AI  

Job Responsibilities • AI Project Testing: Evaluate the accuracy, performance, and technical metrics of AI projects based on test cases and customer quality requirements. • Performance & Scalability Testing: Ensure AI systems can handle a high volume of concurrent requests during peak periods of large-scale campaigns. • Collaborate with AI Engineers and Software Engineers to improve AI features and project quality, and validate the quality of deliverables before handing them over to customers. • Global AI Quality Standards: Maintain consistent quality control processes across AI projects in global markets. Requirements • Bachelor’s degree in a relevant field. • 3+ years of experience in software testing or a related field. • Strong understanding of the Software Testing Life Cycle (STLC) and experience writing Test Cases and Test Scenarios based on technical and business requirements. • Basic knowledge or hands-on experience testing AI products, such as OCR/IDP, eKYC, Chatbot/Voice Agent, LLM/AI Agent. • Understanding of AI performance metrics, including recognition accuracy, F1-score, latency, and ASR/TTS recognition rates. • Good English communication skills are a plus. Top Benefits • Salary: Competitive, pay according to ability. Negotiation during the interview. • Social insurance and health insurance according to labor laws. • Creative, open-minded working environment that respects individuals • FPT Premium Care package • Activities and culture with FCI and FPT Corporation • Study support package for children of FCI union • Sponsor related courses and certifications Working Location • Site Hanoi: 22nd Floor, Vinacomin Tower, no. 03 Duong Dinh Nghe Street, Cau Giay district, Hanoi. • Working hours; • 8h30 AM – 12h00 PM • 13h00 PM – 5h30 PM Contact person • Giang Thi Vu (Ms.) – Talent Acquisition Business Partner • Email: [email protected] | 0973 084 280 • FPT Smart Cloud (FCI) Co., LTD • Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi • Websites: fpt.ai | factory.fpt.ai | fptcloud.com

Company summary FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers AI & Cloud solutions in Vietnam. FCI was founded with the mission to generate an immense leap in productivity and agility in business operations. FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity. Customized to specific need: Providing cloud-based products and solutions customized to each industry. All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online. Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology. Job interaction and interface Closely work with development team, Product Owner & Scrum Master to address any concerns during sprint planning & sprint execution phase Closely work with PO, Developers to ensure product quality, prepare for products and features launching Work with other adjacent teams (Infrastructure team, Operation team…) to address or provide product insights, supports if need be General responsibilities Operational / Tactical Cooperating with PO, Developers to set user stories, define Definition of Done, write Acceptance Criteria before starting work on the coding and testing of any feature. Reviewing and analyzing product requirement specifications, user stories ==>> Help building up SRS (create requirement specification/ user story for simple features) Defining the appropriate test cases/ test scripts (manual) to be carried out including the test data to be used, test metrics to be managed. Executing test case/ test scripts (manual/ automation, integration test, system test, regression test, re-test after the release of fixes) and reviewing results to make sure that our products and the new features that we release are robust and working at their optimum performance. Reporting and documenting technical issues/ bugs, testing metrics Support product before & after release Troubleshooting issues Building up user manual/ guideline (optional) Management/ Strategic: Setting the test strategy, test approach, test metrics and planning for test including functional test, performance test, security test & others (the user stories should be divided into testing tasks with the estimation from the Tester about the amount of work that is needed) Recommending technical and process additions to improve testing quality & productivity (especially automated testing items to get higher test productivity & product quality) Participate in community group’s activities to research new technology, sharing knowledge between teams Participate in 1-1 review with team leader / line manager for progress reporting and feedback and career development Skills: Prerequisites Bachelor’s degree in computer science or IT. A minimum of 7 years’ experience in testing Able to create test cases, execute tests, bug logging and communicate with developers Able to set the test strategy and test approach Able to create plans for test Able to define & track testing metrics Experience in test techniques and programming. Knowledge of software development, database management Optional: having the following skills is an advantage Automation test JIRA / Confluence Data analytics tool (Google Data Studio, Google Tag Manager, Google Analytics, Excel, Python, Tableau) Professional effectiveness / Soft skills Prerequisites Previously work as senior QC/Tester for product team / company in 2 years Having strong knowledge of Agile/ Scum Communicate status of work effectively to the team and leader Collaboration and work in-person with other team members Able to work independently and highly focus on work Pay attention to details Analytical thinking and problem-solving skills Presentation skills Accept feedback graciously and able to learn from past mistakes Problem-solving skills and decisive knowledge of appropriate testing methods. Optional: having the following skills is an advantage Project management skills and task prioritization Familiar with OKR management methodology Lean startup / Lean UX methodology Business expertise Prerequisites: Have general understanding on computer science topics (client, server) Optional: Have general understanding of how Cloud provider works. Have experience working with cloud platforms (AWS / GCP / Digital Ocean / Linode) Having strong technical background is a plus point Work location: FPT Smart Cloud - Toà nhà Etown 6, 364 Cộng Hòa, Tân Bình, TPHCM FPT Smart Cloud – Tòa nhà FPT, 10 Phạm Văn Bạch, Cầu Giấy, Hà Nội Contact Person Pham Thi Ha My (Ms.) – Talent Acquisition Team Leader Email: [email protected] Phone: 0962456194 FPT Smart Cloud (FCI) Co., LTD Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi Websites: FPT Cloud | FPT AI  

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