Scrum Master (BSS)

FPT Smart Cloud is hiring a Scrum Master to support our Cloud teams in delivering high-impact, scalable platforms. You’ll foster agile best practices, remove blockers, and ensure seamless collaboration across squads building Vietnam’s next-generation cloud solutions.

About FPT Smart Cloud 

FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers AI & Cloud solutions in Vietnam. FCI was founded with the mission to generating an immense leap in productivity and agility in business operations.

FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.

• Customized to specific needs: Providing cloud-based products and solutions customized to each industry.
• All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform. AI & Cloud services are a Unify eco-system.
• Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
• Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.

Main Responsibilities

Job interaction and interface

• Closely work with Scrum team (Product Owner and Development team) to facilitate scrum events and values
• Work with other departments or other teams to resolves impediments
• Work with other SMs to apply Agile transformation
• Work with Manager to advise and suggest the application of processes

General responsibilities

• Scrum master for 1-2 scrum teams: Guide and coach team to follow Agile/Scrum practices. Facilitate daily scrum, sprint planning, sprint review, backlog refinement, and retrospective meetings
• Resolve conflicts by focusing on scrum values of openness, honesty, and respect
• Support the Product Owner and Development Team. Guide and suggest PO to come up with effective backlog management methods
• Ensure and facilitate cross-team coordination. Communicate with main stakeholders
• Research the best practices to apply to the team to improve
• Maintain relevant metrics that help the team see how they are doing, and report team progress to Manager
• Participate in the work of the organization: apply agile transformation, support organizing events, monitor and report. Presentation, seminar, training scrum

Job Requirement

• 4+ years of work experience as a Scrum Master
• Extensive knowledge of Scrum techniques and artifacts
• Working technical knowledge of the software development process – design, development, test, and deployment
• Strong communication, collaboration, leadership, conflict resolution, and time management skills , project management
• Analytical skills to be able to solve problems and remove impediments
• Strong interpersonal skill including mentoring, coaching and, collaborating and team building
• Soft skills: Coaching and training, Presentation, Teamwork, Problem Solving, Project Management, …
• Management methodology: Agile / Scrum (JIRA)
• Optional: SCRUM Certifications : PSM, CSM,.. is a plus

Top Benefits

• Salary: Competitive, pay according to ability. Negotiation during the interview.
• Social insurance and health insurance according to labor laws.
• Creative, open-minded working environment that respects individuals
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Study support package for children of FCI union
• Sponsor related courses and certifications

Working Environment

• Working Location:
  • Site Hanoi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.
  • Site HCMC: 3^rd floor, PJICO Tower, no. 186 Dien Bien Phu, Ward 6, District 3, HCMC.
• Working hours:
  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM

Contact Person

Pham Thi Ha My (Ms.) – Talent Acquisition Team Lead
Email: Mypth3@fpt.com
Phone: 0962456194
FPT Smart Cloud (FCI) Co., LTD
Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
Websites: FPT Cloud | FPT AI

#Scrum Master

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