IT Manager

About FPT Smart Cloud 

FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers AI & Cloud solutions in Vietnam. FCI was founded with the mission to generating an immense leap in productivity and agility in business operations.

FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.

• Customized to specific needs: Providing cloud-based products and solutions customized to each industry.
• All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform. AI & Cloud services are a Unify eco-system.
• Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
• Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.

Key Responsibilities 

Internal Application Development & Implementation

• Develop, implement, and manage internal systems such as CRM, Billing, BI/Data Warehouse, and internal workflow & automation platforms
• Collaborate with stakeholders to gather requirements and design appropriate solutions
• Manage vendors and internal development teams responsible for business applications

System Operations & Administration

• Ensure system uptime, performance, and security
• Manage application releases, upgrades, patches, and lifecycle
• Establish monitoring, logging, and alerting mechanisms
• Optimize system operating costs

Data Management

• Manage data integration from multiple sources such as CRM, ERP, Finance, and Operations systems
• Build and maintain data pipelines, dashboards, and BI reports
• Support data governance activities and ensure data quality
• Strategy & Continuous Improvement
• Define and maintain the roadmap for internal application development
• Propose automation and AI-driven solutions to improve operational efficiency

Team Leadership & Development

• Coordinate IT projects related to business applications
• Ensure project timeline, budget, and quality are met

Requirements 

Experience

• 5+ years of experience in IT applications or enterprise systems
• Hands-on experience implementing CRM, Billing/ERP, or BI/Data Warehouse systems

Technical Skills

• Knowledge of system integration (API, ETL, middleware)
• Experience in database management (SQL/NoSQL)
• Understanding of BI architecture, security, and compliance

Soft Skills

• Strong team leadership and stakeholder management skills
• Strong system thinking and problem-solving ability
• Good communication and cross-functional collaboration skills

Top Benefits

• Salary: Competitive, pay according to ability. Negotiation during the interview.
• Social insurance and health insurance according to labor laws.
• Creative, open-minded working environment that respects individuals
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Study support package for children of FCI union
• Sponsor related courses and certifications

Working Environment:

• Working Location:
  • Site HN: FPT Tower, No. 10 Pham Van Bach Street, Cau Giay Ward, Hanoi
• Working hours:
  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM

• Working days: Monday to Friday (weekends off)

Contact Person:

Pham Thi Ha My (Ms.) – Talent Acquisition Team Lead
Email: [email protected]
Phone: 0962456194
FPT Smart Cloud (FCI) Co., LTD
Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
Websites: FPT Cloud | FPT AI