Network Service Engineer

About FPT Smart Cloud

FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers in AI & Cloud solutions in Vietnam. FCI was founded with the mission to generating an immense leap in productivity and agility in business operations.

FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.

• Customized to specific needs: Providing cloud-based products and solutions customized to each industry.
• All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform. AI & Cloud services are a Unify eco-system.
• Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
• Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.

Key Responsibilities

• Research & Development:
• Research and develop cloud networking solutions based on: o VMware Cloud (vSphere, NSX-T) o OpenStack (Neutron, OVN/OVS)
• Design and integrate network services into multi-platform cloud environments.
• Operations:

•  Operate and support network services on VMware NSX-T and/or OpenStack Neutron environments.
•  Handle L2/L3 support tickets and ensure SLA compliance.
•  Perform troubleshooting, root cause analysis (RCA), and incident resolution.
•  Ensure system performance, scalability, and high availability.

• Collaboration:

• Work with internal teams (Compute, Storage, Security, DevOps) to deliver end-to-end cloud solutions.
• Collaborate with vendors and partners to implement and optimize solutions in hybrid cloud environments.

Job Requirement

• Strong understanding of networking fundamentals: TCP/IP, Routing, Switching, VLAN, VXLAN
• Solid knowledge of network protocols: BGP, OSPF (EVPN is a plus)
• Hands-on experience with at least ONE of the following platforms:
• VMware NSX-T (Logical Switching, T0/T1, NAT, LB, VPN)
• OpenStack Networking (Neutron: Network, Subnet, Router, Floating IP, Security Group)
• Strong troubleshooting skills: packet flow analysis, network debugging
• Experience with Linux system administration: installation, configuration, troubleshooting
• Experience with monitoring tools like Zabbix, cacti, vrops …
• Automation experience & knowledge would be additional advantage.
• Azure/AWS/Google cloud experience would be additional advantage

Top Benefits

• Salary: Competitive, pay according to ability. Negotiation during the interview.
• Social insurance and health insurance according to labor laws.
• Creative, open-minded working environment that respects individuals
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Sponsor related courses and certifications
• Dynamic, tech-driven, and collaborative workplace with exposure to advanced AI applications.
• Work alongside top AI engineers and product innovators in a fast-growing ecosystem.

Working Environment

• Working Location:
• Site HN: FPT Tower, No. 10 Pham Van Bach Street, Cau Giay Ward, Hanoi
• Working hours:
  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM

Contact Person

• Pham Thi Ha My (Ms.) – Talent Acquisition Leader
• Email: [email protected]
• Phone: 0962456194
• FPT Smart Cloud (FCI) Co., LTD
• Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
• Websites: FPT Cloud | FPT AI