Product Tester (BSS)

Company summary

• FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers AI & Cloud solutions in Vietnam. FCI was founded with the mission to generate an immense leap in productivity and agility in business operations.
• FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.
  • Customized to specific need: Providing cloud-based products and solutions customized to each industry.
  • All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform
  • Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
  • Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.

Job interaction and interface

• Closely work with development team, Product Owner & Scrum Master to address any concerns during sprint planning & sprint execution phase
• Closely work with PO, Developers to ensure product quality, prepare for products and features launching
• Work with other adjacent teams (Infrastructure team, Operation team…) to address or provide product insights, supports if need be

General responsibilities

Operational / Tactical

• Cooperating with PO, Developers to set user stories, define Definition of Done, write Acceptance Criteria before starting work on the coding and testing of any feature.
• Reviewing and analyzing product requirement specifications, user stories ==>> Help building up SRS (create requirement specification/ user story for simple features)
• Defining the appropriate test cases/ test scripts (manual) to be carried out including the test data to be used, test metrics to be managed.
• Executing test case/ test scripts (manual/ automation, integration test, system test, regression test, re-test after the release of fixes) and reviewing results to make sure that our products and the new features that we release are robust and working at their optimum performance.
• Reporting and documenting technical issues/ bugs, testing metrics
• Support product before & after release
  • Troubleshooting issues
  • Building up user manual/ guideline (optional)

Management/ Strategic:

• Setting the test strategy, test approach, test metrics and planning for test including functional test, performance test, security test & others (the user stories should be divided into testing tasks with the estimation from the Tester about the amount of work that is needed)
• Recommending technical and process additions to improve testing quality & productivity (especially automated testing items to get higher test productivity & product quality)
• Participate in community group’s activities to research new technology, sharing knowledge between teams
• Participate in 1-1 review with team leader / line manager for progress reporting and feedback and career development

Skills:

Prerequisites

• Bachelor’s degree in computer science or IT.
• A minimum of 7 years’ experience in testing
  • Able to create test cases, execute tests, bug logging and communicate with developers
  • Able to set the test strategy and test approach
  • Able to create plans for test
  • Able to define & track testing metrics
• Experience in test techniques and programming.
• Knowledge of software development, database management

Optional: having the following skills is an advantage

• Automation test
• JIRA / Confluence
• Data analytics tool (Google Data Studio, Google Tag Manager, Google Analytics, Excel, Python, Tableau)

Professional effectiveness / Soft skills

Prerequisites

• Previously work as senior QC/Tester for product team / company in 2 years
• Having strong knowledge of Agile/ Scum
• Communicate status of work effectively to the team and leader
• Collaboration and work in-person with other team members
• Able to work independently and highly focus on work
• Pay attention to details
• Analytical thinking and problem-solving skills
• Presentation skills
• Accept feedback graciously and able to learn from past mistakes
• Problem-solving skills and decisive knowledge of appropriate testing methods.

Optional: having the following skills is an advantage

• Project management skills and task prioritization
• Familiar with OKR management methodology
• Lean startup / Lean UX methodology

Business expertise

Prerequisites:

Have general understanding on computer science topics (client, server)

Optional:

• Have general understanding of how Cloud provider works. Have experience working with cloud platforms (AWS / GCP / Digital Ocean / Linode)
• Having strong technical background is a plus point

Work location:

• FPT Smart Cloud – Toà nhà Etown 6, 364 Cộng Hòa, Tân Bình, TPHCM
• FPT Smart Cloud – Tòa nhà FPT, 10 Phạm Văn Bạch, Cầu Giấy, Hà Nội

Contact Person

Pham Thi Ha My (Ms.) – Talent Acquisition Team Leader
Email: [email protected]
Phone: 0962456194
FPT Smart Cloud (FCI) Co., LTD
Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
Websites: FPT Cloud | FPT AI