System Engineer (FCD)

FPT Smart Cloud is hiring a System Engineer for the FCD (FPT Cloud Desktop) Team to build and maintain the infrastructure behind our AI-powered software products. In this role, you will be responsible for deploying, managing, and optimizing system environments to ensure high availability, scalability, and performance across both development and production workloads.

About FPT Smart Cloud 

FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers AI & Cloud solutions in Vietnam. FCI was founded with the mission to generating an immense leap in productivity and agility in business operations.

FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.

• Customized to specific needs: Providing cloud-based products and solutions customized to each industry.
• All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform. AI & Cloud services are a Unify eco-system.
• Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
• Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.

Key Responsibilities 

• Manage service delivery systems on FPT Cloud, leveraging VMware and OpenStack virtualization platforms.
• Monitor resource utilization (CPU, RAM, Disk, IOPS, Network) and overall system performance.
• Implement monitoring solutions using tools such as Zabbix, Prometheus with Grafana, and the ELK Stack.
• Design and configure automated alerting based on collected metrics.
• Build and maintain real-time monitoring dashboards for system visibility.
• Perform root cause analysis (RCA) and respond promptly to system incidents and outages.
• Conduct regular system backups and restores, and verify data integrity.
• Collaborate with Network, Server, and SRE teams to ensure smooth and stable system operations.
• Apply security patches and perform version upgrades for service systems on a scheduled basis.
• Develop disaster recovery (DR) scenarios and simulate service recovery processes.

Requirements 

• 2+ years of experience as a System Engineer or System Administrator.
• Knowledge of Linux and open-source software: Ansible, Docker, HAproxy, Nginx, MySQL.
• Knowledge of Network: TCP/IP, TCP, UDP, VLAN, IPv4, DNS, DHCP.
• Experience working with Prometheus, Grafana, Zabbix, VictoriaMetrics, ELK stack.
• Strong presentation, communication, writing and time management skills.
• Ability to learn technical and product knowledge, learning materials in English.
• Good working attitude, dynamic, responsible, reliable, professional.

Top Benefits

• Salary: Competitive, pay according to ability. Negotiation during the interview.
• Social insurance and health insurance according to labor laws.
• Creative, open-minded working environment that respects individuals
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Study support package for children of FCI union
• Sponsor related courses and certifications

Working Environment:

Working Location:

• Site Hanoi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.
• Working hours:
• 8h30 AM – 12h00 PM
• 1h00 PM – 5h30 PM

Working days: Monday to Friday (weekends off)

Contact Person:

Pham Thi Ha My (Ms.) – Talent Acquisition Team Lead
Email: Mypth3@fpt.com
Phone: 0962456194
FPT Smart Cloud (FCI) Co., LTD
Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
Websites: FPT Cloud | FPT AI

#System Engineer

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