CCD – Corporate Customer Debt Management Specialist

Top Benefits

• Opportunity to work in a rapidly growing field, with significant investment from FPT in AI and cloud technologies.
• Opportunity to lead high-profile cloud projects with cutting-edge technologies.
• Dynamic, collaborative, and innovative work environment.
• Competitive salary & package
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Professional development through courses and certifications.

Main Responsibilities

• Debt Management:
  • Monitor and manage corporate customer debts for each contract/project.
  • Regularly reconcile and confirm debts with customers, ensuring accuracy and transparency.
  • Classify and evaluate debts to propose suitable solutions.
• Debt Recovery:
  • Develop debt recovery plans, follow up, and remind customers to make timely payments.
  • Work directly with customers to resolve arising issues related to debts (overdue debts, disputes, etc.).
  • Build and maintain good relationships with customers to ensure stable cash flow.
• Reporting and Analysis:
  • Prepare periodic or ad hoc reports on debt status, cash flow, and related metrics.
  • Analyze debt trends, forecast risks, and propose improvement solutions.
• Compliance:
  • Ensure debt management activities comply with legal regulations and internal company processes.
  • Collaborate with other departments, such as Accounting and Legal, to handle arising issues

Job Requirement

• Education:
  • Bachelor’s degree in Accounting, Finance, Business Administration, or related fields preferred.
  • English proficiency at B1 level or higher.
• Experience:
  • At least 1 year of experience in debt management, corporate finance, or customer service.
  • Preference for candidates with experience working with large corporate customers.
  • Advantage for candidates with experience in Cloud or AI infrastructure sectors.
• Skills:
  • Proficient in office software (especially Excel).
  • Strong communication, negotiation, and problem-solving skills.
  • Analytical and data management capabilities.
• Personal Qualities:
  • Detail-oriented, honest, and responsible.
  • Able to work under pressure and manage time effectively.

Working Environment

• Working Location:
  • Site Hanoi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi
• Working hours:
  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM

Contact Person

Pham Thi Ha My (Ms.) – Talent Acquisition Leader
Email: Mypth3@fpt.com
Phone: 0962456194
FPT Smart Cloud (FCI) Co., LTD
Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
Websites: FPT Cloud | FPT AI