Cloud Delivery – SOC Specialist (Level 2/3)

FPT Corporation has been the No. 1 ICT Corporation in Vietnam for more than 36 years, pioneering in digital transformation by offering advanced technology services and solutions across 30 countries and regions with more than 80,000 global talents.

As a subsidiary of FPT Corporation, FPT Smart Cloud is a world-class AI and Cloud provider with the mission to accelerate digital transformation for business through agility and innovation, aiming to create breakthroughs in operations with first-rate services. We are also a trusted tech firm with more than 3,000 major global customers in the fields of finance, banking, retail…

• Customized to specific need: Providing cloud-based products and solutions customized to each industry.
• All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform
• Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
• Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.
• Be a world-class service provider with the GPU service provided by FPT AI Factory in Vietnam and in Japan.

Top Benefits

• Opportunity to work in a rapidly growing field, with significant investment from FPT in AI and cloud technologies.
• Opportunity to lead high-profile cloud projects with cutting-edge technologies.
• Dynamic, collaborative, and innovative work environment.
• Competitive salary & package
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Professional development through courses and certifications.

Main Responsibilities

• Operate, monitor, and analyze security events within the SOC system (Level 2 & 3).
• Handle Level 2 alerts, support the Level 1 team, and escalate critical alerts to the Level 3 incident response team.
• Investigate and analyze the origin, methods, and techniques of attacks, proposing preventive measures to avoid recurrence.
• Proactively monitor and identify new threats, risks, and vulnerabilities, and recommend appropriate solutions.
• Detect, handle, and investigate incidents involving malware and information security breaches.
• Manage, operate, and optimize the performance of SIEM systems such as QRadar and Splunk.
• Develop and optimize detection rules on SIEM to ensure efficiency and reduce false positives.
• Support SOC operations in alert detection and resolution.
• Perform other tasks as assigned by management.

Job Requirement

• Bachelor’s degree in Cybersecurity, Information Technology, Telecommunications, or related fields.
• At least 3 years of experience in a similar role, particularly in SOC operations or managing SIEM systems like QRadar and Splunk.
• Preference for candidates with international certifications related to SIEM (QRadar, Splunk).
• Proficient in analyzing logs from various sources such as firewalls, IDS/IPS, endpoints, servers, and applications to build detection rules for abnormal behaviors.
• Deep understanding of attack techniques (ATT&CK framework) and the ability to predict attack scenarios.
• Strong skills in communication, presentation, document writing, and time management.
• Teamwork skills, proactive mindset, responsibility, and professionalism.
• Ability to read, learn, and communicate technical knowledge in English.

Working Environment

• Working Location:
  • Site Hanoi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi
• Working hours:
  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM

Contact Person

Pham Thi Ha My (Ms.) – Talent Acquisition Leader
Email: Mypth3@fpt.com
Phone: 0962456194
FPT Smart Cloud (FCI) Co., LTD
Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
Websites: FPT Cloud | FPT AI