PaaS – SRE – Site Reliability Engineer/DevOps Engineer

FPT Corporation has been the No. 1 ICT Corporation in Vietnam for more than 36 years, pioneering in digital transformation by offering advanced technology services and solutions across 30 countries and regions with more than 80,000 global talents.

As a subsidiary of FPT Corporation, FPT Smart Cloud is a world-class AI and Cloud provider with the mission to accelerate digital transformation for business through agility and innovation, aiming to create breakthroughs in operations with first-rate services. We are also a trusted tech firm with more than 3,000 major global customers in the fields of finance, banking, retail…

• Customized to specific need: Providing cloud-based products and solutions customized to each industry.
• All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform
• Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
• Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.
• Be a world-class service provider with the GPU service provided by FPT AI Factory in Vietnam and in Japan.

Top Benefits:

• Flexible income according to ability, open agreement
• Unique advantage of being at the forefront of Vietnam’s digital transformation.
• Be a part of the team building products that cater specifically to the needs of Vietnamese businesses, driving innovation, flexibility, and data security tailored to the local market.
• Opportunity to contribute to pioneering projects, developing cutting-edge solutions that empower industries across the country.
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Study support package for children of FCI union
• Sponsor-related courses and certifications

Main Responsibilities:

• Function of the position:
  • Participate in the development and ensure the operation of the Platform as a Service platform.
  • Contribute to the development of PaaS subsystems according to the company’s strategy.
  • Participate in Cloud Migration projects, a strategic initiative of FPT.
• Responsibilities: Ensure safe operation, security, and deployment of Platform as a Service systems:
  • Understand software development phases.
  • Ability to strictly adhere to processes, write tools, or use existing tools to automate the execution of information management, impact management, and upgrade processes.
  • Handle escalated incidents and identify root causes.
  • Evaluate, analyze, and address issues post-incident resolution through logs and events.
  • Monitor, evaluate, and define SLO/SLI metrics for system/service quality.
  • Have knowledge of Big Data and the ability to standardize data, collect centralized data, visualize data, and build reports using popular tools such as PowerBI, Excel, Tableau, etc.
  • Write operational guides, system profiles, and system/service deployment documents.
  • Participate in project implementation, system expansion ensuring requirements for HA, load balancing, and security

Job Requirement:

• Graduated from IT / Mathematics-Informatics / Telecommunications Engineering departments at reputable universities (HUST, VNU, etc.).
• Minimum 2 years of experience with DevOps knowledge, monitoring support products, IT system operation, and a foundational understanding of Linux, networking, K8S, security.
• Understanding of the following areas, international certifications are advantageous:
  • Linux operating system, open-source software; LPI 1,2,3 certifications
  • Networking; CCNA, CCNP certifications…
  • Container Platforms (Docker, Kubernetes, OKD…); CKA, CKS certifications
  • API Management
  • Understanding of DevOps or DevSecOps
  • Familiarity with large public cloud environments such as AWS, Azure, GCP; international certifications: AWS Certified SysOps

Working Environment:

• Working Location: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.
• Working hours:
  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM

Contact Person:

Pham Thi Ha My (Ms.) – Talent Acquisition  Leader
Email: Mypth3@fpt.com
Phone: 0962456194
FPT Smart Cloud (FCI) Co., LTD
Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
Websites: FPT Cloud | FPT AI