AI Conversation – Backend Engineer

Main Responsibilities:

  • Configure and connect customer’s switchboard systems with AI callcenter products
  • Developing callcenter-related features of AI callcenter products

Top Benefits:

  • Attractive income with top market incentive
  • Various welfare policies: Annual health check, FPT
  • Care Health Insurance (self and relatives), FCI union’s child care program
  • Program grants/support the necessary courses and certifications
  • Working culture in open space, optimal creativity, friendliness and openness
  • Vacation Support Package
  • Working hours: Mon – Fri (8h30 – 17h30)
  • Diverse activities, events, competitions inside company and corporate level

Job Requirement:

  • Having in-depth knowledge of VoIP PBX, SIP Protocol (Required)
  • Preferably have worked with OpenSIPs, RTPProxy, RTPEngine, MediaProxy, Freeswitch (Preferred)
  • Proficient in programming languages: Python, JAVA, LUA. Experience in multi-threaded programming, high-load systems
  • Experience in deploying systems on Cloud, working on Linux operating systems, proficiently using Docker, Docker Compose

Working Environment:

  • Working Location: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.
  • Working hours:
    • 8h30 AM – 12h00 PM
    • 1h00 PM – 5h30 PM

Contact Person:

Pham Thi Ha My (Ms.) – Talent Acquisition Leader

Email: [email protected]

Phone: 0962456194

FPT Smart Cloud (FCI) Co., LTD

Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi

Websites: FPT Cloud | FPT AI

 

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