AI Conversation – Backend Engineer

FPT Corporation has been the No. 1 ICT Corporation in Vietnam for more than 36 years, pioneering in digital transformation by offering advanced technology services and solutions across 30 countries and regions with more than 80,000 global talents.

As a subsidiary of FPT Corporation, FPT Smart Cloud is a world-class AI and Cloud provider with the mission to accelerate digital transformation for business through agility and innovation, aiming to create breakthroughs in operations with first-rate services. We are also a trusted tech firm with more than 3,000 major global customers in the fields of finance, banking, retail…

• Customized to specific need: Providing cloud-based products and solutions customized to each industry.
• All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform
• Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
• Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.
• Be a world-class service provider with the GPU service provided by FPT AI Factory in Vietnam and in Japan.

Main Responsibilities:

• Configure and connect customer’s switchboard systems with AI callcenter products
• Developing callcenter-related features of AI callcenter products

Top Benefits:

• Attractive income with top market incentive
• Various welfare policies: Annual health check, FPT
• Care Health Insurance (self and relatives), FCI union’s child care program
• Program grants/support the necessary courses and certifications
• Working culture in open space, optimal creativity, friendliness and openness
• Vacation Support Package
• Working hours: Mon – Fri (8h30 – 17h30)
• Diverse activities, events, competitions inside company and corporate level

Job Requirement:

• Having in-depth knowledge of VoIP PBX, SIP Protocol (Required)
• Preferably have worked with OpenSIPs, RTPProxy, RTPEngine, MediaProxy, Freeswitch (Preferred)
• Proficient in programming languages: Python, JAVA, LUA. Experience in multi-threaded programming, high-load systems
• Experience in deploying systems on Cloud, working on Linux operating systems, proficiently using Docker, Docker Compose

Working Environment:

• Working Location: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.
• Working hours:
  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM

Contact Person:

Pham Thi Ha My (Ms.) – Talent Acquisition Leader

Email: Mypth3@fpt.com

Phone: 0962456194

FPT Smart Cloud (FCI) Co., LTD

Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi

Websites: FPT Cloud | FPT AI