AI Conversation – Backend Engineer

Main Responsibilities:

• Configure and connect customer’s switchboard systems with AI callcenter products
• Developing callcenter-related features of AI callcenter products

Top Benefits:

• Attractive income with top market incentive
• Various welfare policies: Annual health check, FPT
• Care Health Insurance (self and relatives), FCI union’s child care program
• Program grants/support the necessary courses and certifications
• Working culture in open space, optimal creativity, friendliness and openness
• Vacation Support Package
• Working hours: Mon – Fri (8h30 – 17h30)
• Diverse activities, events, competitions inside company and corporate level

Job Requirement:

• Having in-depth knowledge of VoIP PBX, SIP Protocol (Required)
• Preferably have worked with OpenSIPs, RTPProxy, RTPEngine, MediaProxy, Freeswitch (Preferred)
• Proficient in programming languages: Python, JAVA, LUA. Experience in multi-threaded programming, high-load systems
• Experience in deploying systems on Cloud, working on Linux operating systems, proficiently using Docker, Docker Compose

Working Environment:

• Working Location: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.
• Working hours:
  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM

Contact Person:

Pham Thi Ha My (Ms.) – Talent Acquisition Leader

Email: [email protected]

Phone: 0962456194

FPT Smart Cloud (FCI) Co., LTD

Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi

Websites: FPT Cloud | FPT AI