Business Analyst (AI Global)

About FPT Smart Cloud

FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers in AI & Cloud solutions in Vietnam. FCI was founded with the mission to generating an immense leap in productivity and agility in business operations.

FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.

• Customized to specific needs: Providing cloud-based products and solutions customized to each industry.
• All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform. AI & Cloud services are a Unify eco-system.
• Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
• Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.

Key Responsibilities

• Analyze business requirements and customer needs related to AI products and solutions for global markets.
• Define and control PoC/Demo/Project scope, including inputs, outputs, KPIs, assumptions, and constraints.
• Develop and standardize business documentation such as BRD, use cases, user flows, and process flows for global markets.
• Collaborate with Global AI Consultants to ensure solutions align with product strategy and market positioning.
• Work closely with Solution Architects to translate business requirements into feasible technical solutions.
• Ensure deliverables meet customer expectations and minimize risks of oversell or underdeliver.
• Support proposal review, scope validation, and assumption alignment before submission to global customers.

Job Requirement

• 2–5 years of experience as a Business Analyst, preferably in AI, Data, SaaS, or technology solutions.
• Solid understanding of AI/ML, Generative AI, NLP, or Computer Vision at a business level.
• Experience working on AI PoCs, demos, or customer-tailored AI solutions.
• Strong ability to produce clear business documentation in English.
• Structured thinking, strong communication, and stakeholder management skills.
• Experience working with global or cross-cultural teams is a plus.

Top Benefits

• Salary: Competitive, pay according to ability. Negotiation during the interview.
• Social insurance and health insurance according to labor laws.
• Creative, open-minded working environment that respects individuals
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Sponsor related courses and certifications
• Dynamic, tech-driven, and collaborative workplace with exposure to advanced AI applications.
• Work alongside top AI engineers and product innovators in a fast-growing ecosystem.

Working Environment

• Working Location:
• Site HN: 22nd Floor, Vinacomin Tower, No. 3 Duong Dinh Nghe, Cau Giay, Hanoi
• Working hours:
  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM

Contact Person

• Pham Thi Ha My (Ms.) – Talent Acquisition Leader
  Email: [email protected]
  Phone: 0962456194
  FPT Smart Cloud (FCI) Co., LTD
  Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
  Websites: FPT Cloud | FPT AI