Public Sector Tender Specialist (Cloud & AI)

About the Role

As a Public Sector Tender Specialist at FPT Smart Cloud (FCI), you will ensure that all bids submitted to government ministries, departments, provincial authorities, banks, and state-owned enterprises are compliant, submitted on time, and highly competitive.

You will proactively identify tender opportunities through Vietnam’s National E-Procurement System, review bidding documents to assess risks and suitability, and translate the company’s Cloud and AI solutions into high-quality, competitive bid proposals.

You will oversee the accuracy and completeness of product and AI-related requirements in technical proposals, while keeping internal teams updated on government policies and regulations concerning digital transformation, Cloud, and AI.

This role requires close collaboration with Consultants and Solution Architects on technical solutions, Sales teams on customer engagement, Finance and Legal teams on pricing and compliance, and Delivery teams to ensure that all commitments made in submitted bids can be successfully fulfilled.

Key Responsibilities

Tender Monitoring & Opportunity Identification

• Monitor Vietnam’s National E-Procurement System daily for contractor selection plans, invitations to bid, and contract award results from government ministries, departments, provincial authorities, banks, and state-owned enterprises.
• Screen opportunities using an regularly updated set of keywords, including Cloud, AI, virtual assistants, data centers, digital transformation, and information security, and record all relevant opportunities in the tender tracking database.
• Proactively notify Account Managers (AMs) and Consultants of relevant procurement plans, enabling the team to engage with customers and help shape requirements before formal tender documents are released.
• Track competitors’ contract award results and winning bid prices, building a reference database to support pricing strategies and competitive positioning.

Bidding Document Review & Go/No-Go Assessment

• Review each E-Tender Invitation Document (E-HSMT) and prepare a Go/No-Go assessment covering eligibility, financial capacity, similar project experience, key personnel, bid security, delivery timelines, and contractual terms.
• Map technical requirements against FPT’s products and solutions, identifying requirements that are fully supported, require third-party partners, or cannot currently be met.
• Identify unfavorable or potentially restrictive tender conditions; prepare clarification requests and, where necessary, formal petitions in accordance with applicable procurement regulations.

Bid Preparation & Submission

• Develop a comprehensive bidding schedule based on the official submission deadline, assign responsibilities, and monitor progress across all workstreams.
• Collect and consolidate legal documents, company credentials, project references, personnel CVs, and professional certifications; coordinate with Finance on bid pricing and bid security arrangements.
• Prepare joint venture agreements, subcontractor commitments, and partnership documentation.
• Conduct final cross-checks and submit bids through the National E-Procurement System; handle bid clarifications, contract negotiations, and contract finalization.

Product & AI Compliance in Technical Proposals

• Completeness: Ensure every requirement in the E-HSMT is explicitly addressed in the technical compliance matrix, with no omissions, inappropriate consolidation, or incorrect response sequencing.
• Accuracy: Verify that every committed feature is available in the current product version, supported by relevant evidence (product documentation, certifications, PoC/Pilot results), and consistent across technical descriptions, compliance matrices, pricing schedules, and personnel lists.
• Identify overcommitments, ambiguous statements, and conditions that could lead to a non-compliant bid. Return documents to their authors with specific feedback before internal submission deadlines.
• Where supporting evidence is insufficient, request product demonstrations, performance test results, or written confirmation from relevant technical teams before finalizing the proposal.

Regulatory & Policy Monitoring

• Monitor updates to procurement legislation, including the Law on Bidding and relevant government decrees and circulars.
• Stay informed about regulations governing public-sector IT investment and IT service procurement using state budget funds, including applicable cost norms and budgeting guidelines.
• Track policies related to digital transformation, Cloud, AI, and data governance (refer to the Legal & Technical Knowledge section below).
• Publish a monthly policy update covering new regulations and their implications for FPT’s products, customer procurement practices, and bidding strategies.

Tender Knowledge Management & Process Improvement

• Maintain a centralized tender knowledge repository, including company credentials, similar project references, CVs, certifications (with validity tracking), and reusable proposal content.
• Conduct post-bid reviews for both successful and unsuccessful tenders and recommend process improvements, including the application of AI tools to automate and enhance tender document reviews.

Job Requirements

Mandatory Requirements

• Bachelor’s degree in Information Technology, Economics, Law, Business Administration, or a related field.
• At least 3 years of experience in bidding and tendering on the contractor side, including at least 1 year working on IT, software, or IT service procurement projects for government agencies.
• Strong knowledge of the Law on Bidding, relevant contractor selection decrees, and regulations governing public-sector IT investment and IT service procurement.
• Proficiency in Vietnam’s National E-Procurement System, including searching for opportunities, downloading E-HSMTs, submitting E-HSDTs, and handling clarification requests.
• Basic Procurement Training Certificate.
• Sufficient understanding of Cloud and AI technologies to review technical requirements and assess whether proposed solutions genuinely meet customer needs, including IaaS/PaaS/SaaS, LLMs, AI Agents, and data security. No coding skills required. Further details are provided in the Legal & Technical Knowledge section below.
• High integrity and a strong commitment to compliance with procurement laws and FPT’s code of conduct. Never make commitments regarding product features or capabilities that the company cannot deliver.
• Proficient daily user of AI-powered productivity tools. Able to leverage assistants such as Claude, ChatGPT, and NotebookLM to summarize lengthy tender documents, cross-check requirements against product documentation, and accelerate proposal writing, while independently verifying all AI-generated outputs.
• Strong Vietnamese administrative writing skills and the ability to read and understand technical documentation in English.
• Detail-oriented, composed under pressure, and capable of managing multiple concurrent tenders with fixed submission deadlines.

Preferred Qualifications

• Professional Procurement Practice Certificate.
• Experience participating in tenders issued by central government ministries, agencies, state-owned banks, or provincial authorities.
• Foundational Cloud/AI certifications (e.g., AWS Cloud Practitioner, Azure AI Fundamentals).
• Previous experience in Business Analysis, Pre-sales, or IT Solution Consulting.
• Familiarity with information security requirements for classified systems and personal data protection regulations applicable to government systems.
• Advanced Excel skills, particularly in preparing technical compliance matrices and pricing schedules.

Legal & Technical Knowledge

You should have a practical understanding of the regulations governing public-sector technology procurement and the technologies we provide. This knowledge will enable you to review tender documents, identify risks, and develop competitive bid proposals.

You are not expected to be a lawyer or an engineer. However, you should know which regulations apply, where to find relevant information, and when to involve the Legal team, Solution Architects, or AI Engineers.

Procurement Legislation

• Law on Bidding 2023 (as amended and supplemented).
• Decree No. 214/2025/ND-CP on contractor selection (replacing Decree No. 24/2024/ND-CP).
• Circulars governing online bidding and standard E-Tender Invitation Document templates.

Public-Sector IT Investment & IT Service Procurement

• Public-sector IT investment funded by the state budget.
• IT service procurement and outsourcing.
• Applicable cost norms, estimation standards, and budgeting guidelines.

 Digital Transformation, AI & Data Policies

• Resolution No. 57-NQ/TW.
• Law on Artificial Intelligence (effective from March 1, 2026).
• Law on Digital Technology Industry.
• Law on Data and Law on Personal Data Protection.
• Regulations on information system security classification levels.

Cloud & AI Products

• IaaS / PaaS / SaaS, GPU Cloud, Government Cloud, and Private Cloud.
• LLMs, AI Agents, and Retrieval-Augmented Generation (RAG).
• OCR, speech technologies, and virtual assistants.
• Domestic data storage requirements and on-premise deployment options.

Key Performance Indicators (KPIs)

Success in this role will be measured by the following indicators:

• Zero bid disqualifications caused by administrative or legal errors.
• 100% of bids submitted on time, at least 24 hours before the official submission deadline.
• Go/No-Go assessment reports completed within 2 working days of a tender opportunity being published.
• 100% of relevant tender opportunities recorded in the tracking database within 24 hours.
• Bid win rate (the target will be established after the first six months).
• Zero omissions in product and AI-related requirements under your responsibility, with no commitments requiring adjustment during implementation.
• One policy update newsletter published every month, with alerts on impactful new regulations issued within 3 working days.
• Quarterly reviews of the tender knowledge repository to ensure that certifications, similar project references, and CVs remain valid and up to date.

Benefits

• Competitive & Flexible Compensation: Salary package based on qualifications, experience, and individual contributions, with room for negotiation.
• High-Impact Cloud & AI Projects: Participate in strategic public-sector projects, supporting government ministries, agencies, and local authorities in deploying AI solutions as part of Vietnam’s national digital transformation initiatives.
• End-to-End Public Procurement Exposure: Gain comprehensive insights into how government agencies, ministries, local authorities, and state-owned banks procure technology solutions.
• Clear Career Progression: Defined career path from Specialist → Senior Specialist → Bid Manager.
• FPT Premium Care insurance package.
• Access to FCI and FPT Group’s corporate culture, activities, and employee engagement programs.
• Sponsorship for relevant professional training courses and certifications, including procurement practice and Cloud/AI certifications.

Working Environment

• Working Location:
  • Site HN: 22rd Floor, Vinacomin Tower, no. 3 Duong Dinh Nghe Street, Cau Giay district, Hanoi.
  • Working hours:
  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM

• Working days: Monday to Friday (weekends off)

Contact Person

Pham Thi Ha My (Ms.) – Talent Acquisition Team Leader
Email: [email protected]
Phone: 0962456194
FPT Smart Cloud (FCI) Co., LTD
Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
Websites: FPT Cloud | FPT AI