System Admin L1

Main Responsibilities:

  • Make sure the 24*7 hotline is always available.
  • Receive and process technical support requests from customers and internal units through the service support system about Microsoft 365 services.
  • Open support cases with Microsoft if needed.
  • Create tenant, subscription, and provision Microsoft 365 resources for customers following a request from the sales team.
  • Participate in technical and soft skills training courses to improve working and specialized skills.


Top Benefits:

  • Flexible income according to ability
  • Working in a creative environment at the leading Technology Group in Vietnam.
  • FPT premium care package
  •  Activities and culture with FCI and FPT Corporation.
  • Study support package for children of FCI union.
  • Sponsor related courses and certifications (recommended).


Job Requirement:

  • Graduated from College or University majoring in Information Technology.
  • Intern in IT system administration for any company.
  • Have basic networking knowledge.
  • Proficient in using Windows and Linux systems.
  • Basic understanding of Microsoft 365 services.
  • Have Microsoft Certifications is an advantage.
  • Able to work under high pressure.
  • Capable of multi-tasking at the same time.
  • Able to read and understand specialized English and respond via email.
  • Reasoning the problem convincingly (logically).

Working Environment:

Working Location:

  • Site Hanoi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.
  • Site HCMC: 3rd floor, PJICO Tower, no. 186 Dien Bien Phu, Ward 6, District 3, HCMC

Working hours:

  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM


Contact person:

Pham Thi Ha My (Ms.) – Talent Acquisition Team Lead

Email: [email protected]

Phone: 0962456194

FPT Smart Cloud (FCI) Co., LTD

Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi

Websites: FPT Cloud | FPT AI

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