BSS – Business Analyst

Top Benefits

• Working in the most advanced technology field today: AI, a field that has been greatly invested by FPT in the past 10 years and the most trending now.
• Innovative, open, dynamic and friendly working environment
• Gain a thorough understanding of the big picture of AI in Vietnam and Asia through different fields.
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Sponsor-related courses and certifications

General responsibilities

Operational / Tactical

• Gather and analyze data for potential business expansion
• Identify specific business opportunities
• Collaborate with product manager on roadmap planning and prioritization
• Write clear and well-structured business requirements/documents (URD/ SRS) basing on roadmap features and user stories
• Influence stakeholders to support business projects
• Coordinate with different departmental teams to produce better business outcomes
• Test business processes and recommend improvements
• Create reports, dashboards and visualizations to understand business performance
• Analyze process issues and bottlenecks and to make improvements
• Communicate and validate requirements with relevant stakeholders

Management/ Strategic:

• Assist with project management for selected projects
• Participate in community group’s activities to research new technology, sharing knowledge between FCI/ BSS teams
• Participate in 1-1 review with team leader / line manager for progress reporting and feedback and career development

Report to:

• PM/ Scrum Master, PO for requirement/ business issues/ bugs, metrics
• Product Manager / Line manager for day to day works and supports, career path and development

Hard skills:

Prerequisites

• Bachelor’s Degree in computer science or IT.
• Certification in BA role/ work experience is strongly preferred
• Microsoft Access and/or SQL experience is strongly preferred
• A minimum of 2 years experience in BA (Able to implement all tactical general responsibilities which mentioned above)
• Knowledge of software development, database management
• Ability to impact operations and effect change without being confrontational
• Detail oriented, analytical and inquisitive

Optional: having the following skills is an advantage

• JIRA / Confluence
• Agile/ Scrum knowledge & experience
• Data analytic tool (Google Data Studio, Google Tag Manager, Google Analytic, Excel, Python, Tableau)

Professional effectiveness / Soft skills

Prerequisites

• Ability to work independently and highly focus
• Extremely organized with strong time-management skills
• Communicate status of work effectively to the team & line managers
• Pay attention to details
• Analytical thinking and problem-solving skill
• Presentation skills
• Accept feedback graciously and able to learn from past mistakes

Optional: having the following skills is an advantage

• Project management skills and task prioritization
• Familiar with OKR management methodology
• Lean startup / Lean UX methodology

Business expertise

Prerequisites:

• Have general understanding on computer science topics (client, server)

Optional:

• Have general understanding of how Cloud provider works. Have experience working with cloud platforms (AWS / GCP / Digital Ocean / Linode)
• Have strong technical background is a plus point
• Have general understanding on healthcare/ hospital related topics is a plus point

Working Environment

• Working Location: 3rd floor, PJICO Tower, no. 186 Dien Bien Phu, Ward 6, District 3, HCMC
• Working hours:
  • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM

Contact Person

Pham Thi Ha My (Ms.) – Talent Acquisition Leader
Email: [email protected]
Phone: 0962456194
FPT Smart Cloud (FCI) Co., LTD
Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
Websites: FPT Cloud | FPT AI