BSS- Product Owner 

Job interaction and interface :

This role interacts with internal staff from other departments:  

• Closely work with development team and scrum master to address any concerns duration sprint planning, sprint execution phase 
• Heavily work with end users (IT Manager, IT Staff from Vietnam companies) to identify, validate user needs 
• Closely work with Designer, Marketing teams to prepare for products and features launching 
• Closely work with Sale teams to gather customer insights and identify competitive advantages  
• Work with other adjacent teams to provide product insights, supports if need be

Top Benefits :

• FPT Premium Care   
• Activities and culture with FCI and FPT Corporation 
• Study support package for children of FCI union 
• Sponsor related courses and certifications (recommended)

General Responsibilities :

• Own one or more initiatives. Responsible for creating, maintaining product roadmap, backlog items at initiative, epic and user story level (follow scrum guide) 
• Perform competitive research and tracking competitor features 
• Do customer interview and work with sales to identify new features 
• Participate in community group’s activities to research new technology, sharing knowledge between teams 
• Participate in 1-1 review with team leader / line manager for progress reporting and feedback and career development 

Report to: Product Manager / Line manager for day to day works and supports, career path and development

Technical Skills :

Presequisites:  

• Competitive research and monitoring competitor. Customer interview 
• Able to write user story using BDD and Hypothesis driven development methodology 
• Able to do wire frame and communicate with developers. Able to do prototype and communicate with customers for quick feedback 
• Able to plan for metrics and data collection and do analysis after feature launching to evaluate features launch  

Advantages (optional):  

• Create and maintain user persona 
• Create and maintain customer journey 
• JIRA / Confluence 
• Data analytics tool (Google Data Studio, Google Tag Manager, Google Analytics, Excel, Python, Tableau) 

Professional Effectiveness/ Soft skills :

Prerequisites: 

• Previously work as Product Owner for product team / company for 2 years
• Have strong knowledge of Agile / Scum 
• Communicate status of work effectively to the team and leader 
• Collaboration and work in-person with other team members 
• Able to work independently and highly focus on work 
• Pay attention to details 
• Analytical thinking and problem-solving skill 
• Presentation skills 
• Accept feedback graciously and able to learn from past mistakes 

Optional: 

• Project management skills and task priotization 
• Familiar with OKR management methodology 
• Lean start-up / Lean UX methodology

Business expertise :

Prerequisites: 

• Have general understanding on computer science topics (client, server) 

Optional: 

• Have general understanding of how Cloud provider works. Have experience working with cloud platforms (AWS / GCP / Digital Ocean / Linode) 
• Having strong technical background is a plus point 

Working Environment :

Working Location: 

• Site Hanoi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.  
• Site HCMC: 3rd floor, PJICO Tower, no. 186 Dien Bien Phu, Ward 6, District 3, HCMC. 

Working hours; 

• 8h30 AM – 12h00 PM 
• 13h00 PM – 5h30 PM 

Contact person :

Ngo Viet Anh (Mr.) – Talent Acquisition Team Lead 

Email: [email protected]

Phone: 0989613311 

Skype: AnhNV (Anthony Ngo) 

 FPT Smart Cloud (FCI) Co., LTD 

Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi 

Websites: FPT Cloud | FPT AI