BSS- Product Owner 

Job interaction and interface :

This role interacts with internal staff from other departments:  

  • Closely work with development team and scrum master to address any concerns duration sprint planning, sprint execution phase 
  • Heavily work with end users (IT Manager, IT Staff from Vietnam companies) to identify, validate user needs 
  • Closely work with Designer, Marketing teams to prepare for products and features launching 
  • Closely work with Sale teams to gather customer insights and identify competitive advantages  
  • Work with other adjacent teams to provide product insights, supports if need be

Top Benefits :

  • FPT Premium Care   
  • Activities and culture with FCI and FPT Corporation 
  • Study support package for children of FCI union 
  • Sponsor related courses and certifications (recommended)

General Responsibilities :

  • Own one or more initiatives. Responsible for creating, maintaining product roadmap, backlog items at initiative, epic and user story level (follow scrum guide) 
  • Perform competitive research and tracking competitor features 
  • Do customer interview and work with sales to identify new features 
  • Participate in community group’s activities to research new technology, sharing knowledge between teams 
  • Participate in 1-1 review with team leader / line manager for progress reporting and feedback and career development 

Report to: Product Manager / Line manager for day to day works and supports, career path and development

Technical Skills :


  • Competitive research and monitoring competitor. Customer interview 
  • Able to write user story using BDD and Hypothesis driven development methodology 
  • Able to do wire frame and communicate with developers. Able to do prototype and communicate with customers for quick feedback 
  • Able to plan for metrics and data collection and do analysis after feature launching to evaluate features launch  

Advantages (optional):  

  • Create and maintain user persona 
  • Create and maintain customer journey 
  • JIRA / Confluence 
  • Data analytics tool (Google Data Studio, Google Tag Manager, Google Analytics, Excel, Python, Tableau) 

Professional Effectiveness/ Soft skills :


  • Previously work as Product Owner for product team / company for 2 years
  • Have strong knowledge of Agile / Scum 
  • Communicate status of work effectively to the team and leader 
  • Collaboration and work in-person with other team members 
  • Able to work independently and highly focus on work 
  • Pay attention to details 
  • Analytical thinking and problem-solving skill 
  • Presentation skills 
  • Accept feedback graciously and able to learn from past mistakes 


  • Project management skills and task priotization 
  • Familiar with OKR management methodology 
  • Lean start-up / Lean UX methodology

Business expertise :


  • Have general understanding on computer science topics (client, server) 


  • Have general understanding of how Cloud provider works. Have experience working with cloud platforms (AWS / GCP / Digital Ocean / Linode) 
  • Having strong technical background is a plus point 

Working Environment :

Working Location: 

  • Site Hanoi: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.  
  • Site HCMC: 3rd floor, PJICO Tower, no. 186 Dien Bien Phu, Ward 6, District 3, HCMC. 

Working hours; 

  • 8h30 AM – 12h00 PM 
  • 13h00 PM – 5h30 PM 

Contact person :

Ngo Viet Anh (Mr.) – Talent Acquisition Team Lead 

Email: [email protected]

Phone: 0989613311 

Skype: AnhNV (Anthony Ngo) 

 FPT Smart Cloud (FCI) Co., LTD 

Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi 

Websites: FPT Cloud | FPT AI 

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