Account Manager

About FPT Smart Cloud

FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers in AI & Cloud solutions in Vietnam. FCI was founded with the mission to generating an immense leap in productivity and agility in business operations.

FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.

• Customized to specific needs: Providing cloud-based products and solutions customized to each industry.
• All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform. AI & Cloud services are a Unify eco-system.
• Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
• Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.

Key Responsibilities

• Identify and profile potential prospects, propose, consult, and promote the Company’s Cloud or AI products/services (Chatbot, Voicebot, OCR, eKYC, …).
• Build, maintain, and expand relationships with customers, partners, agents, and especially C-level executives at large corporate clients.
• Develop and execute strategic business plans to achieve assigned sales targets.
• Manage assigned leads and end customers to detect potential business opportunities, qualify leads using the BANT methodology, and generate up-sell/cross-sell opportunities.
• Proactively follow up, negotiate, and close deals; handle paperwork related to contracts, reconciliation, payment, and debt recovery.
• Manage sales pipelines, forecast business performance, and provide accurate reporting.
• Collaborate closely with internal teams (Product, Presales, BA, PM, Technical, Marketing) to successfully implement projects and prepare bid documents.
• Administrate CRM tools, sales portals, and other internal systems.
• Update market trends, competitor activities, and regularly communicate with product teams to capture new features and align with marketing on product communication.
• Support territory performance with revenue generation activities, using a combination of hunting and farming techniques to assess customers’ current and future technology needs.

Job Requirement

• Bachelor’s degree, preferably in Information Technology, Economics, or related fields.
• Minimum 3 years of B2B sales experience in the technology sector; experience in BFSI (Banking, Finance, Insurance) is a strong advantage.
• Proven ability to build and manage relationships with C-level decision makers.
• Enthusiastic, dynamic, passionate about technology (AI/Cloud), and eager to learn.
• Strong skills in communication, presentation, and persuasion.
• Capable of working under pressure and within teams.
• Proficiency in Microsoft Office; experience with CRM tools is a plus.
• Fluent English communication is a strong plus.

Top Benefits

• Salary: Competitive, pay according to ability. Negotiation during the interview.
• Social insurance and health insurance according to labor laws.
• Creative, open-minded working environment that respects individuals
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Sponsor related courses and certifications
• Dynamic, tech-driven, and collaborative workplace with exposure to advanced AI applications.
• Work alongside top AI engineers and product innovators in a fast-growing ecosystem.

Working Environment

Working Location:

• Site HN: FPT Tower, No. 10 Pham Van Bach Street, Cau Giay Ward, Hanoi
• Site HCMC: 6th Floor, e.Town 6 Tower, 364 Cong Hoa Street, Tan Binh District, Ho Chi Minh City

Working hours:

• • 8h30 AM – 12h00 PM
  • 1h00 PM – 5h30 PM

Contact Person

• Pham Thi Ha My (Ms.) – Talent Acquisition Leader
  Email: [email protected]
  Phone: 0962456194
  FPT Smart Cloud (FCI) Co., LTD
  Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi
  Websites: FPT Cloud | FPT AI